Sometimes being the computer geek in the office can be frustrating. Unfortunately, working for a large corporation, my computer is locked up tighter than a drum. It amazes me that I am able to blog from the office. The lack of "anything" on my office computer is enough to drive you crazy, but I've learned to live with the fact that the "companies" tech department needs job security and wont let anyone improve upon their design.
We share our office building with a wonderful lady who run her own business. Usually I get a call from her every couple of weeks because her computer knowledge ends at pushing the power button. Normally, none of this bothers me. I run next door and click an OK button.
Yesterday when I had to make my trek, she was having problems updating her anti-virus program with symantec. I'm pretty good at navigating phone trees, but this one brought me to the end of my wits. After an hour, I walked away mumbling about how she should get AVG and forget paying such a wretched company for something she can get for free. What also amazed me is that they charge $100+ for a product that you can't get customer service for.
She's now trying to get her money back from symantec, which I wish her the best of luck.
She's still not comfortable with the free anti-virus programs on the internet and advised me that she's going to Office Depot to pick something out. A person can only do so much to help someone out for free.
In my opinion AVG is a good solution for anti-virus. I would love to hear suggestions from tech savvy business owners as to what they are using.
Monday, March 31, 2008
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